This policy applies to you and us CrewBlast, LLC, (hereinafter “CrewBlast” or “we” or “us”) regardless of the country in which you reside or are located. This policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum, to ensure that you understand what information we collect, why we collect it, how it is used and what choices you have about your information. For this purpose, we are abiding to NY`s Privacy Act 2018 (NYPA) as well as the EU`s General Data Protection Regulation (GDPR).
- What types of personal date we collect and why we collect it.
- When and how we may share personal data within CrewBlast and with other organizations.
- Your options for accessing and updating your personal data, among other things.
CrewBlast respects your right to privacy and is committed to the following key principles:
- We protect your privacy and aim to provide you with a service that is tailored to your needs.
- Personal data is collected for specific purposes based on your consent or a legitimate interest when you contact us.
- You have the right to information and access to your personal data at any time and may request its correction or deletion.
- We do not sell your personal data to third parties. However, if necessary and if explicitly mentioned afterwards or if you have consented, we may share your data within our company, partners and other service providers. In this case, their own privacy policies may also apply.
- We take all reasonable measures to ensure the security and protection of your data from misuse.
Rights of users and persons concerned and the legal bases of processing
With regard to the data processing described in more detail below, users and data subjects have the right
- to confirmation as to whether data relating to them is being processed,
- to information about the data processed, to further information about the data processing and to copies of the data;
- to correction or completion of incorrect or incomplete data;
- to immediate erasure of the data concerning them;
- to receive the data concerning them and provided by them and to transfer this data to other providers/controllers;
- to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection provisions.
In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any correction or deletion of data or restriction of processing that takes place. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.
Likewise, users and data subjects have the right to object to the future processing of data concerning them, insofar as the data is processed by the provider. In particular, an objection to data processing for the purpose of direct advertising is permissible.
The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.
We encourage you to get in touch if you have any concerns with how we collect or use your personal information.
The legal bases for processing are listed below and at least one of these must apply whenever we process personal data:
- Consent: the individual has given clear consent to process personal data for a specific purpose.
- Contract: the processing is necessary for a contract or because you have asked us to take specific steps before entering into a contract.
- Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
- Vital interests: the processing is necessary to protect someone’s life.
- Public task: the processing is necessary for us to perform a task in the public interest or for official functions, and the task or function has a clear basis in law.
- Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.
Personal data we collect
When you register for our services, you may submit to us:
- Flight Crew Member Registration
Your personal information, such as your name, email address, phone number and your home state.
- Aircraft Operator Registration
Your business information, such as your name, email address, phone number and your home airport base location.
Furter we also collect:
- Information about your browsing behavior on our website,
- Information about when you click on any of our advertisements, including those shown on websites of other organizations, if any.,
- Information about how you access our services, including operating system, IP address, online identifiers and browser details,
- social media preferences, interests and activities.
- Traveler information, passport information, other identification information,
When you contact us, we may collect:
- Personal details you submit to us, including by email, telephone or via social media, such as your name and contact details,
- Details of emails and other digital communications that we send to you and that you open, including any links contained therein that you click,
Other sources of personal information
- We may use personal information from other sources, such as companies that provide information and data, trading partners, and public records.
- Your insurance company, its agents and medical staff may share relevant personal data and special categories of personal data with us in circumstances where we/they need to act on your behalf or in the interests of other customers or in an emergency.
- Personal information about others that you submit to us.
- We use personal information you provide about other people, such as other information on your engagement with our services.
By submitting personal data of other persons, you must be sure that they agree and that you are allowed to submit the data. You should also ensure, where appropriate, that they are aware of how their personal data might be used by us.
Please also note the following:
Special categories of personal data
These are categories of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership; genetic data; biometric data for the purpose of uniquely identifying a natural person; health data; and data about a natural person’s sex life or sexual orientation. Depending on the services you are requesting the collection of such data may become necessary, if we do require Special Category Data, we will request those separately after your consent is obtained.
Caricom API Data
Some or all Caricom states have entered into an agreement with the United States whereby enhanced passenger data requested by and provided to Caricom states for border security purposes will be shared with the U.S. Department of Homeland Security for processing on behalf of those Caricom states. Please visit the Caricom website for more information. Depending on the services you are requesting the collection of such data may become necessary, if we do require Caricom API Data, we will request those separately after your consent is obtained.
US Secure Flight Data
The Transportation Security Administration (TSA) requires you to provide your full name, date of birth, and gender for the purpose of processing passenger lists. You may also provide your Redress Number, if available. Failure to provide this information may result in your being denied boarding or authorization to enter the boarding area. TSA may share the information you provide with law enforcement or intelligence agencies, or with others pursuant to its published system of records notices. Visit the TSA website for more information. Depending on the services you are requesting the collection of such data may become necessary, if we do require US Secure Flight Data, we will request those separately after your consent is obtained.
Use of your personal data
We use your personal information in a variety of ways, as explained below.
- To provide services that you request.
We need to process your personal data so that we can manage your account or booking, provide you with the services you request, and assist you with requests.
- To manage and improve our products, services and day-to-day operations.
We use personal information to administer and improve our services, website and other services.
- We monitor how our services are used to protect your personal information and to detect and prevent fraud, other crimes, and misuse of services. This helps us ensure that you can use our services safely.
- We may use personal information to respond to and manage security incidents, disruptions or other similar occurrences. This may be medical or insurance related, among other things.
- We may use personal data to conduct market research and internal development and to develop and improve our product range, services, stores and IT systems, security, know-how and methods of communication with you.
- To personalize your experience
We want to ensure that marketing communications (including online advertising) related to our services, as well as those of our suppliers, trading partners and CrewBlast are tailored to your interests. To do this, we use your personal data to better understand your interests so that we can try to predict which other products, services, and information you might be most interested in. This allows us to tailor our communications to make them more relevant and interesting to you.
Looking at your browsing behavior and purchases helps us understand your expectations and allows us to provide you with personalized offers and services.
We may also consider your feedback on our marketing efforts regarding our service offerings. This allows us to offer you products and services that better meet your needs as a customer.
- To contact and interact with you
When you contact us, for example by email, telephone, or social media, we may use personal data to deal with your request in the best and quickest way possible.
From time to time, we would like to send you relevant offers and news about our services through various means, such as email. We may also wish to send you information about products and services from other companies that we think may be of interest to you. We will only do this if you have previously agreed to receive these marketing communications.
Sharing personal information with suppliers and trading partners
In order to provide the service you request, we must share personal information with suppliers and related companies.
We also work with carefully selected vendors who perform certain functions for you. For example, with companies that help us with IT services, data storage and linking, marketing, market research, processing payment transactions, and providing products and services.
We may need to share personal data in order to protect or defend our legal rights, which includes transferring personal data to third parties to prevent fraud and reduce non-payment risks, for example.
When we share personal data with other organizations, we require them to keep the data secure and they must not use your personal data for their own marketing purposes.
We share only the minimum amount of personal data that enables our suppliers and trading partners to provide their services to you and us.
We may share the minimum necessary personal data with other agencies if the law requires us to do so or we are legally permitted to do so.
Protection of your personal data
We recognize the importance of protecting your personal information and managing it appropriately. We take appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.
Retention of data
About cookies and similar technologies
Access and updating of your personal data; complaints
You have the right to request a copy of the personal data we hold about you, although you should usually also be able to access and update the data associated with your customer account and booking online. You can, of course, still write to us and ask for a copy of other personal data held about you.
Please include details that will help us identify and locate your personal data. Where we can provide access to data, we will do so free of charge unless further copies are requested. In that case, we may charge a reasonable fee based on administrative costs.
We want to ensure that the personal information we hold about you is accurate and up to date. If any of the information we hold about you is incorrect, please let us know.
You can also have your personal data corrected or deleted, object to the processing of your personal data and, where technically feasible, request that personal data you have provided to us be shared with another organization.
We will update or delete your data unless we need to retain it for legitimate business or legal purposes.
You may also contact us if you have a complaint about how we collect, store and use your personal information. It is our goal to provide the best possible remedy regarding your complaints. However, if you are not satisfied with our response, you may also contact your local data protection authority.
Please submit your inquiry or complaint in writing to [email protected].
Please note that we may ask you to confirm your identity before we process your inquiry or complaint. We may also ask you for more information to help us ensure that you are authorized to make this inquiry or complaint to us if, for example, you are contacting us on behalf of someone else.
What is a cookie?
Cookies are small files that are stored on your computer or internet-enabled device via your browser. The cookie allows the web site to “remember” your actions or preferences over time. Most internet browsers support cookies: however, users can set their browsers to reject certain types of cookies or certain cookies. Users can also delete cookies at any time.
What types of cookies do we use?
- First-party and third-party cookies
We use both first-party and third-party cookies on our web site.
First-party cookies are cookies issued by the crewblast.co domain, typically used to determine language and location preferences or for basic site functionality.
Third-party cookies are owned and operated by other parties, such as CrewBlast, LLC’s business partners or service providers. These cookies may be required to submit certain forms, such as job applications, or to enable advertising outside of the CrewBlast, LLC web site.
- Session cookies
Session cookies are temporary cookies that are used during the course of your visit to the website to remember you and end when you close the web browser.
- Permanent cookies
Persistent cookies are used to remember your preferences on the web site and remain on your desktop or internet-enabled device even after you close your browser or restart your computer. We use these cookies to analyze user behavior to establish visiting patterns so that we can improve our web site functionality for you and others who visit our website. These cookies also allow us to deliver targeted advertising to you and measure the effectiveness of our site functionality and advertising.
How are cookies used for advertising purposes?
Cookies and ad technology such as web beacons, pixels, and anonymous ad network tags help us deliver relevant ads to you in a more effective way. They also help us collect aggregate audit data, research and performance reporting for advertisers. Pixels allow us to understand and improve the delivery of ads to you and to know when you were shown certain ads. Because your web browser can request ads and web beacons directly from ad network servers, these networks can view, edit or deploy their own cookies as if you had requested a web page from their website.
Although we profile your browsing behavior on third party website, we use aggregate data from third parties to display relevant, interest-based advertising to you. We do not share any personal information we collect with advertisers. By adjusting your cookie settings, you can opt-out of off-site (“off-site”) and third-party informed advertising. By opting out, the advertising will not be removed from the pages you visit, but you will instead find ads that are not targeted to your interests. This means that the ad(s) you see will not be matched to your interests through these specific cookies.
How are third-party cookies used?
How can I refuse and delete cookies?
You can choose to reject or block all or certain types of cookies set by your visit by clicking on the cookie settings on our website. You can change your settings for CrewBlast, LLC websites and/or third-party website by changing your browser settings.
- Delete cookies in Google Chrome
- Delete cookies in Mozilla Firefox
- Deleting Flash cookies
- Delete cookies in Microsoft Internet Explorer
- Delete cookies in Opera
- Delete cookies in Safari
You can also find more details about deleting and rejecting cookies and general information about cookies at www.allaboutcookies.org. By using our web site without deleting or rejecting some or all cookies, you agree that we may place those cookies that you have not deleted or rejected on your device.
Configuration of browser settings
You can manage your cookie settings using the setting options listed below or by configuring your browser settings. Most browsers are preset to accept cookies by default. However, you can configure your respective browser so that it only accepts certain cookies or not at all. You can also use your browser settings to delete cookies already stored in your browser or to have the storage period displayed. Furthermore, it is possible to set your browser to notify you before cookies are stored. Since the various browsers can differ in their respective functions, we ask you to use the respective help menu of your browser for the configuration options. If you would like a comprehensive overview of all third-party accesses to your Internet browser, we recommend that you install specially developed plug-ins for this purpose.
Why do we provide information about cookies?
Who should I contact for more information?
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
The cookies we use
The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
Set by Google to distinguish users.
This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites.
What about Google Chrome cookies?
Separately to our use of Google Analytics cookies, when you access the Site via Google applications such as Google Chrome, Google may collect user information for the purpose of Google serving personalized advertising across your devices. Google is able place these advertising cookies on the devices used by visitors to the Site because we use Google services to run the Site. However, these cookies are dropped for Google’s own purposes and as such we do not have any control over how or when they are dropped. You will need to opt out of receiving these cookies via your Google settings. For further information about these cookies please see: https://policies.google.com/technologies/types?hl=en-US. Please note that other browsers may use similar tools.
Does this policy change?
Do you have any questions?